Business Manager

Event Operations & Logistics Manager

Location: Enugu, Nigeria
Employment Type: Full-Time

Job Summary

We are seeking an organized and responsible Event Operations & Logistics Manager to coordinate customer orders, equipment delivery, event setup, staff, and equipment returns.

Key Responsibilities

Receive and coordinate orders for canopies, chairs, tables, chillers, and other event equipment.
Manage customer orders and inquiries received online through the company website.
Communicate prices, confirm orders, and maintain good customer relationships.
Organize delivery and collection schedules using company-provided vehicles and drivers.
Ensure the correct equipment and quantities are delivered to each event.
Supervise staff responsible for event setup and dismantling.
Assist with the physical setup of equipment at event venues when required.
Ensure all equipment is properly collected and returned after each event.
Promptly report and escalate missing, damaged, or unreturned equipment.
Maintain accurate records of orders, deliveries, collections, and equipment.
Resolve operational issues and keep management informed of important matters.

Requirements

2+ years' experience in **event management, logistics, operations, hospitality, or a related field.
Strong organizational, communication, and customer service skills.
Ability to manage online orders, website inquiries, and customer bookings.
Comfortable using computers, smartphones, email, and basic online business tools.
Ability to supervise staff and coordinate multiple activities.
Honest, reliable, proactive, and detail-oriented.
Good knowledge of Enugu and surrounding areas is an advantage.
Willingness to work weekends and evenings when required by events.
Must be comfortable with hands-on event setup activities.

Ideal Candidate: A dependable, hands-on person who can coordinate customers, online orders, staff, drivers, and equipment from booking through delivery, setup, and return.